U•Store•It is committed to respecting the privacy and security of any information
you share with us online. We take commercially reasonable steps to handle personal
information responsibly and we only collect information to provide the services
that you request. By using this web site (“Site”), you consent to the terms of this
Privacy Policy (“Policy”), together with the
Terms
and Conditions Agreement for this Site.
The foregoing Policy is effective as of December 18, 2009.
TRUSTe
U•Store•It has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices
have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency,
accountability and choice regarding the collection and use of your personal information.
The TRUSTe program does not cover information that may be collected through downloadable software.
TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and
organizations globally through its leading privacy trustmark and innovative trust solutions.
If you have questions or complaints regarding our privacy policy or practices, please contact
us at
privacy@ustoreit.com.
If you are not satisfied with our response you can contact
TRUSTe here.
Information Collected by U•Store•It
U•Store•It only collects your personally identifiable information through this Site
when you choose to provide such information. This Policy does not address personal
information that you provide to us in other contexts (e.g., through a business relationship
not handled through this Site). Personal information can include your name, address,
telephone number, email address, and / or credit card number and expiration date
(for online bill payment). By providing your personal information on-line, you consent
to allow U•Store•It to use that information in accordance with this Policy.
You may review and request changes to your personal information that U•Store•It
has collected, including the removal of your personal information from U•Store•It's
databases, by writing to
privacy@ustoreit.com.
Complete removal of all information may not be immediate, however, and in some instances,
it may not be possible to delete all archival copies of this information. Further,
to the extent you remain a customer of U-Store-It, we will retain and use your information
as necessary to service your account.
How we use this information:
U•Store•It uses your personal information to:
- respond to your inquiry regarding reserving a unit;
- enable you to make a bill payment online;
- offer you U-Store-It specials and discounts;
- provide you with U•Store•It
services and information relevant to those services and to our Site;
- facilitate
customer transactions with unaffiliated third-party storage companies that are part
of the U-Store-It Network;
- develop new U•Store•It services.
Third Party E-Commerce Solutions Provider
We collect billing information directly from you on our check out page which we host.
Your billing information is automatically passed on to our e-commerce solutions provider
through a Secure Socket Layer Web Service for the purpose of processing your order.
Neither company uses this information for any purpose other than processing your order.
Other technologies
U•Store•It may also use other technologies to track how visitors use our Site. This
data is non-identifiable but helps us to determine which pages users view and how
they are directed to our Site. Such technologies may include, but are not limited
to:
- Cookies
Cookies are pieces of information that a web site transfers to a user’s computer
for purposes of storing information about a user’s preferences. Cookies in and of
themselves do not personally identify users, although they do identify a user’s
computer. Many web sites use cookies as a standard practice to provide useful features
when a user visits the site and most web browsers are set up to accept cookies.
U•Store•It uses cookies to improve your online experience when visiting our Site.
You can set your browser to refuse cookies, but some portions of the Site may not
work properly if you refuse cookies.
- DoubleClick DART Cookies
The DoubleClick DART Cookie is a specific type of cookie used by Google as part
of the Google AdSense program. Google uses these cookies to enable itself and its
partners to serve ads to users based on their visit to the Site and/or other third-party
sites on the Internet. For more information on the DoubleClick DART Cookie, or to
opt out of the use of the DoubleClick DART Cookie, please visit http://www.google.com/privacy_ads.html.
Widgets
Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide
specific services from another company (e.g. displaying the news, opinions, music, etc).
Personal information, such as your email address, may be collected through the Widget.
Cookies may also be set by the Widget to enable it to function properly. Information collected by
this Widget is governed by the privacy policy of the company that created it.
Security
Wherever your personal information may be held by U•Store•It or on its behalf, we
take reasonable and appropriate steps to secure the information that you provided
from unauthorized use or disclosure. The information you provide to access your
account and make bill payments is protected using industry standard e-commerce security
technology such as Secure Sockets Layer (SSL) encryption technology. Please note
that, while U•Store•It has endeavored to create a secure and reliable Site for users,
the security and confidentiality of any communication transmitted to or from U•Store•It
via the Site or email cannot be 100% guaranteed. Accordingly, U•Store•It is not
responsible for the security and confidentiality of information transmitted via
the Internet.
- U•Store•It does not rent, sell, or share personal information about you with other
people or non-affiliated companies except to provide products or services you've
requested (including our use of responsible third party vendors), when we have your
permission, or under the following circumstances:
- We respond to subpoenas, court orders, or legal process, or to establish or exercise
our legal rights or defend against legal claims.
- We believe it is necessary to share information in order to investigate,
prevent, or take action regarding illegal activities, suspected fraud, situations
involving potential threats to the physical safety of any person, violations of
U•Store•It's terms of use, violations of UStoreIt.com’s
Terms and Conditions Agreement, or as otherwise required by law.
- We reserve the right to disclose and transfer your personally identifiable
information in connection with the sale, assignment, or other transfer of U•Store•It’s
business or with the material assets of U•Store•It’s business, or in connection
with U•Store•It’s merger with another entity.
- We limit access to personal information about you to personnel who reasonably need
to come into contact with that information to provide products or services to you
or in order to do their jobs.
- We use industry standard physical, electronic, and procedural safeguards
to protect personal information about you.
Customer Testimonials/Comments/Reviews
We post customer testimonials/comments/reviews on our web site which may contain personally identifiable
information. We do obtain the customer’s consent to post their name, initials or other identifying
information posted along with their testimonial via email or other writing prior to posting the testimonial.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement,
the home page, and other places we deem appropriate so that you are aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently.
If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our
privacy policy page.
Questions or Concerns
If you have any questions or concerns regarding our privacy policy
please email us at
privacy@ustoreit.com.
- This Policy does not apply to the practices of companies that U•Store•It does not
own or control, or to people that U•Store•It does not employ or manage. In addition,
some companies that U•Store•It has acquired have their own, preexisting privacy
policies which may be viewed on our acquired companies’ pages.
- Please also visit the Terms and Conditions
Agreement section of our Site, incorporated here by reference, that explains
other important terms governing your use of our Site.
- You may also contact us at:
U•Store•It
460 E. Swedesford Rd., Suite 3000
Wayne, PA 19087
610-293-5700